A Look at Unexpected Benefits of User Experience Design in Health Care

A Look at Unexpected Benefits of User Experience Design in Health Care

By thrusting millions of new users onto online tools such as Zoom, the COVID-19 pandemic shutdown has highlighted the importance of easy-to-use tools for communication and coordination. The health care field has lagged in its digital tool designs. (For an example, let me take you on a tour of the Epic patient portal, Mychart.) So […]

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